Winfield Street Coffee – Terms and Conditions of Use (Ordering Platforms & Website)

Last Updated: 4/21/2025

By accessing or using any services, websites, or platforms operated by Winfield Street Coffee (“we”, “our”, “us”), including placing orders online or through third-party integrations, you agree to be bound by the following Terms and Conditions:

1. Ordering and Payment

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our sole discretion. Prices are listed in U.S. dollars and are subject to change without notice. Sales tax and applicable service fees may be added at checkout.

2. Refunds and Cancellations

Refunds are considered on a case-by-case basis. If you are dissatisfied with your order, please contact the location directly within 24 hours. Catering orders must be canceled at least 48 hours in advance for a full refund.

3. Modifications and Substitutions

Due to seasonality and inventory, we may substitute items with comparable alternatives. We will make reasonable efforts to communicate any significant changes with you prior to fulfillment.

4. Dietary & Allergen Information

We cannot guarantee the absence of allergens. While we take precautions to prevent cross-contamination, items may contain or come into contact with common allergens, including but not limited to nuts, gluten, soy, dairy, and eggs.

5. Third-Party Services

If you order through third-party platforms (e.g., Uber Eats, DoorDash, Checkmate), you are also subject to their terms and policies. We are not responsible for errors, delays, or refunds processed by third-party platforms.

6. Promotions and Discounts

Promotions may be limited-time offers and are subject to availability. Only one discount may be used per order unless otherwise stated. We reserve the right to withdraw promotions without prior notice.

7. Data Collection and Privacy

By placing an order, you consent to the collection of personal information in accordance with our [Privacy Policy]. This includes your name, email, phone number, and order details. We do not sell or share your personal information without your consent.

8. Limitation of Liability

Winfield Street Coffee is not liable for indirect, incidental, or consequential damages resulting from the use of our services. Our maximum liability for any claim is limited to the total amount paid for the applicable order.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of our platforms after changes constitutes your acceptance of the revised Terms.